Food Court Operations Supervisor

Overview

Ibn-e-Battuta Mall is hiring a Food Court Operations Supervisor to oversee daily food court activities and ensure an exceptional dining experience for visitors. This role bridges tenant coordination, hygiene compliance, and customer service excellence while maintaining operational efficiency across multiple vendors.

Key Responsibilities

• Monitor food court cleanliness, hygiene, and seating arrangements
• Coordinate with restaurant tenants to maintain service standards
• Address customer concerns and resolve service issues promptly
• Supervise housekeeping and support staff within the food court area
• Ensure compliance with mall safety and sanitation policies
• Assist in crowd flow management during peak hours
• Support promotional events and food court campaigns
• Maintain operational reports and communicate with mall management

Requirements

• Experience in hospitality, food service, or facility supervision
• Strong leadership and problem-solving skills
• Ability to multitask in a dynamic environment
• Excellent communication and team coordination abilities
• Understanding of hygiene and safety standards